@@ -7,6 +7,8 @@ Main Objective: The main objective is to develop a comprehensive and customer-fr
Main Research Question: The research aims to identify key innovations, both technological and in the business model, that can be implemented within a comprehensive courier service platform to enhance efficiency, reduce costs, and optimize revenue growth. It also investigates how customer feedback and market analysis can be effectively utilized to continuously improve and update the platform, aligning it with evolving needs and trends. Furthermore, the study examines the pain points and shortcomings of existing courier services in Sri Lanka, aiming to propose solutions that deliver a customer-friendly and efficient service. Lastly, the research explores strategies for establishing and managing partnerships with local courier services to expand platform coverage, particularly in underserved areas, providing island-wide reach.
Individual Research Questions:
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IT20230524
- How can we develop and implement an efficient delivery routing system for our courier service platform that optimizes our delivery routes, reduces operational costs, and ensures timely package delivery?
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IT20111588
- How can we implement a safety secured packaging system for ensure that the package that has been delivered is in the best condition without any damage or without unwrapped?
- How can we develop a system to check previous orders of the customers?
Individual Objectives:
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IT20230524
- The main objective of implementing an efficient delivery routing system in Sri Lanka's courier service industry is to improve operational efficiency, reduce delivery times and costs, and stay competitive in the market by automating and optimizing the delivery process.
